Status glossary

Every badge you’ll see across Products, Orders and Activity, in one place.

Badges work the same way everywhere in Orbitra: the colour tells you whether something needs you, and the word tells you what happened. If you already know the badge you’re looking at, jump to Products, Orders or Activity below.

Start with the colour

Green: Active — Done, or working as intended. Nothing is waiting on you.
Amber: Unfulfilled — In progress, not started, or running low. Nothing is broken — but it won’t move on its own.
Red: Error — Something was rejected, failed or was called off. This is the only colour that always needs a decision from you.
Grey: Archived — Information only. Orbitra is reporting a state, not asking for anything.

Products

On the Products list, a product’s state is per channel, not global. The same product can be Active on eBay and Error on Amazon at the same time, so read a badge as “this listing, on this channel” rather than as the health of the product overall.

Badge	What it means	What to do
Active	Live on that marketplace.	Nothing.
Not uploaded	Never published to that channel. This is where every new product starts, so a large count here is normal.	Publish it when you’re ready: Actions → Publish.
Error	The marketplace refused the listing.	Open the product — the marketplace listing card names the exact reason. Fix it, then re-publish.
Ended	It was live and no longer is.	Decide whether to Relist it. Nothing happens until you do.
Archived	Put away deliberately, and hidden from the default list.	Nothing, unless you want it back.
Low	Inventory is at or below your low-stock threshold.	Restock, or change the threshold in Product sync.

Orders

An order carries two badges that move independently: how far along the shipping is, and whether the money has arrived.

Fulfillment

Badge	What it means	What to do
Pending	Received, but not ready to ship yet.	Wait.
Unfulfilled	Ready to ship and waiting on you. This is your working queue.	Select the order, then Actions → Fulfill order.
Shipped	A label was bought and the order is on its way.	Nothing.
Delivered	It arrived.	Nothing.
Fulfilled by channel	The marketplace shipped it for you. Settled — just not through Orbitra.	Nothing. Orbitra won’t show tracking for these.
Cancelled	The order was called off.	Check whether a refund is owed.
Refunded	The money has been returned.	Nothing.

Payment

Badge	What it means	What to do
Paid	The money has arrived.	Nothing.
Unpaid	It hasn’t yet.	Nothing in Orbitra — payment is handled by the channel.

Activity

Every bulk job — a publish, an import, an order sync — gets a row in the Activity log with one of these five states.

Badge	What it means	What to do
Queued	Waiting to start.	Wait, or press Refresh.
In progress	Running right now.	Wait. The progress fraction moves as it goes.
Completed	Finished, with no errors.	Nothing.
With errors	Finished, but part of the batch failed — the progress fraction stops short, e.g. 1 / 2.	View the run to see which items refused, and why.
Failed	Didn’t finish at all.	View the run for the reason, then try again.

If a bulk job looks stuck, Refresh is the first thing to try — the list doesn’t update itself.

Channels

Badge	What it means	What to do
Connected	Orbitra can reach that sales channel.	Nothing.
Not connected	Available, but not linked to your account yet.	Link it from Channels. Until you do, you can’t publish to it.
Coming soon	Orbitra doesn’t support this channel yet.	Nothing you can do today.

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