Products & listings
One catalog, published to as many channels as you like — plus how to fix a rejected listing.
One catalog, published to as many channels as you like. A product’s channel badge shows where it’s listed; its status shows whether that listing is healthy.
Finding a product
Filter the catalog by All Active Not uploaded Error Ended Archived, or search by title, SKU or vendor. On this account that reads All 1,270 · Active 233 · Not uploaded 1,204 · Error 29 · Ended 14 · Archived 11 — so most of the catalog has never been published anywhere.
Each row shows image, product title and vendor, SKU (with a +3 badge when the product has more), price and currency, variant count, inventory (flagged Low when stock is thin), the source channel, and a status column per connected marketplace — the column here is headed Amazon IN, and that is the listing’s state on that specific seller account, not the product’s state overall.
A row can also carry a small badge under its title — REFUSED when the marketplace turned the listing down, CHECK when Orbitra’s pre-publish check found something worth looking at before you spend a publish.
Bringing products into the catalog
Add product
Create a single product by hand, for something that doesn’t come from a connected channel.
Import CSV
Bulk-upload a spreadsheet of products in one pass.
Import from channels
Pull products straight from a connected Shopify, Amazon or eBay account, on demand.
Refresh
Re-pull the latest data for products already sitting in Orbitra.
Acting on a product: Listing Actions
Select one or more rows, then open Actions to reach the bulk menu:
- PublishPick targets & templates, then publish the selected products.
- RelistRecreate ended or inactive listings with current data.
- ReviseUpdate price, quantity, or details on existing listings.
- Sync nowForce a stock & price sync for the selected products.
- End listingPermanently end active listings on the channel.
How to publish a product for the first time
- 1Select the product(s)tick the checkbox on each row you want to publish — or select an entire filtered view.
- 2Open Actions → Publishthis opens the publish flow rather than publishing immediately.
- 3Pick target channelschoose which connected marketplaces the product should go live on.
- 4Pick a listing templatea saved template for that channel/region fills in category mapping and item specifics — see Listing templates. Skip this and you’ll be asked to fill those fields manually.
- 5Confirmthe product moves from Not uploaded to Active once the marketplace accepts it, or to Error if it’s rejected — see the next section.
Inside a product
Open any product to see its full picture:
- Inventory — available, in-stock and reserved units, and a per-variant breakdown with its own Available figure.
- Marketplace listings — one card per channel the product is published to, with its listing ID and, when something’s wrong, the exact reason.
- Variants — image, SKU, price, margin and status per variant.
- Attributes & metafields — condition and any custom fields carried over from the source platform.
- Source — for a Shopify-sourced product, a link back to the original record, plus a reminder that title, description, price, quantity and images sync from Shopify: you can edit them in Orbitra, but the edit won’t push back upstream.
How to fix a rejected listing
A product can show Error on one channel while staying healthy on another. Opening the product shows exactly why — for example:
❌ Amazon
“Rejected by Amazon — Revise skipped — product not published to Amazon (no SKU).”
❌ eBay
“Rejected by eBay — Revise skipped — product not published to eBay (no itemId).”
- 1Open the productand find the failing channel under Marketplace listings.
- 2Read the reasonvia Show details — most rejections trace back to a missing required field (a SKU, a category, an image the marketplace won’t accept).
- 3Fix the underlying dataon the product itself — assign the missing SKU, correct the category, swap the image.
- 4Re-check or re-publishuse Re-check to re-validate without re-sending, or re-publish / Relist to try again.
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